1. How would you rank the overall quality of Casco products?



2. How have your experiences receiving product from Casco been (via shipping or delivery)?



3. How would you rate the overall ease and effectiveness of CASCOPRO for quoting and placing orders?



4. Please share any specific features of CASCOPRO that you find particularly user-friendly or challenging.




5. How would you rate the ordering process overall (quoting, ordering, receiving confirmations, etc.)?



6. How would you rate your overall experience with Casco's communication, customer service, and how we address any questions or issues that you've had?



7. How would you rate Casco's product pricing?



8. How would you rate Casco's product lead times?



9. How useful do you find CASCOPRO resources (View Open Orders, Estimated Lead Times, Estimated Ship Dates) and Sales Support (countertop marketing signs, pdf versions of brochures, Dealer Forms like CASCOPRO Username Request Forms, Sample Request Forms, and Online Marketing Request Forms)?



10. How likely are you to recommend Casco products to your customers?



11. What can Casco do to increase the likelihood of your recommendations?




12. Of the products currently available to you from Casco, what other vendors do you currently purchase those products from at this time?




13. What are our competitors doing better or differently from us that you would choose them over Casco?




14. Any other comments?

Casco is excited to introduce a new tool called 'Administrator Status,' available immediately.
This empowers your account administrator at the location or store level, making user management more efficient and effective.
With Administrator Status, your location administrator can add, remove, and update passwords within your store.
Please designate an existing user as your location's administrator or add your chosen administrator to your store now.
Please contact us at 847-741-9595 if you have any questions.

Select Account Admin