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1. How would you rank the overall quality of Casco products?

Poor
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Excellent
10

2. How have your experiences receiving product from Casco been (via shipping or delivery)?

Poor
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Excellent
10

3. How would you rate the overall ease and effectiveness of CASCOPRO for quoting and placing orders?

Poor
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Excellent
10

4. Please share any specific features of CASCOPRO that you find particularly user-friendly or challenging.

5. How would you rate the ordering process overall (quoting, ordering, receiving confirmations, etc.)?

Poor
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Excellent
10

6. How would you rate your overall experience with Casco's communication, customer service, and how we address any questions or issues that you've had?

Poor
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Excellent
10

7. How would you rate Casco's product pricing?

Poor
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Excellent
10

8. How would you rate Casco's product lead times?

Poor
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Excellent
10

9. How useful do you find CASCOPRO resources (View Open Orders, Estimated Lead Times, Estimated Ship Dates) and Sales Support (countertop marketing signs, pdf versions of brochures, Dealer Forms like CASCOPRO Username Request Forms, Sample Request Forms, and Online Marketing Request Forms)?

Poor
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Excellent
10

10. How likely are you to recommend Casco products to your customers?

Not at all likely
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Extremely likely
10

11. What can Casco do to increase the likelihood of your recommendations?

12. Of the products currently available to you from Casco, what other vendors do you currently purchase those products from at this time?

13. What are our competitors doing better or differently from us that you would choose them over Casco?

14. Any other comments?

Casco is excited to introduce a new tool called 'Administrator Status,' available immediately.
This empowers your account administrator at the location or store level, making user management more efficient and effective.
With Administrator Status, your location administrator can add, remove, and update passwords within your store.
Please designate an existing user as your location's administrator or add your chosen administrator to your store now.
Please contact us at 847-741-9595 if you have any questions.

Select Account Admin

Forgot your Password?

OR

Interested in becoming a dealer?